FAQ
1. What is Japandi style?
Japandi is a blend of Japanese minimalism and Scandinavian warmth. It combines clean lines, calming colors, and natural textures. More than just a design trend, Japandi encourages mindful living, appreciating imperfection, and creating a peaceful home environment.
2. Why choose Japandi-inspired pieces?
Japandi pieces are selected to support a calm, clutter-free lifestyle. They are functional, beautiful, and bring balance to your space. Choosing Japandi means surrounding yourself with objects that invite presence, simplicity, and comfort.
3. Are your products handmade?
Many of our items are handcrafted or produced in small batches. We prioritize natural materials and quality craftsmanship. When working with partners, we select those who value simplicity, sustainability, and thoughtful design.
4. Do you ship internationally?
Yes. We offer free worldwide shipping on all orders. Wherever you live, you can enjoy Japandi design at home without extra fees.
5. How long does shipping take?
Shipping usually takes between 5 - 10 business days, depending on your location. You will receive a tracking link as soon as your order is shipped.
6. How long does it take to process an order?
All orders are processed within one business day. We pack each item carefully to make sure it arrives in perfect condition.
7. What is your return policy?
You can return unused items within 30 days after receiving your order. Products must be in their original packaging. Return shipping costs are the buyer’s responsibility. If something is wrong, we are here to help and will guide you through the process.
8. How do I take care of natural materials?
Most of our products include care instructions. In general, clean gently with a soft cloth and avoid harsh chemicals or extreme conditions. Natural materials are meant to age gracefully and show character over time.
9. Do you offer decorating tips or inspiration?
Yes. We share ideas, styling advice, and Japandi lifestyle inspiration through our blog and newsletter. It is a great place to start if you want to create a calm and intentional home.
10. How can I contact you?
You can reach us through the contact form on our website or by email at contact@orimoa.com. We respond as quickly as possible and always with care.